Some of the touchpoint symbols in VISUAL
The graphical elements of VISUAL are now available in several formats. The fastest way to create VISUAL diagrams is to use our Visio stencils. If you do not have the Visio software, you can use PowerPoint or you can download the individual elements as vector graphics (svg) or bitmap images (png).
To access the material, click the “Make diagram” box in the right column, or follow this link. If you want a general introduction to the VISUAL terminology, symbols and diagrams, click the box “This is VISUAL”or follow this link.
The project is an innovation project supported by the Research Council of Norway.
VISUAL - a language for service design 